Privacy Policy

This Privacy Policy explains what information Norvex Publishing Services (“Norvex”, “we”, “us”) collects when you use our website or engage our services, how we use it, and the choices you have. We keep data collection to what we genuinely need to help you publish your book.

Information we collect

We collect information you give us directly and a limited amount collected automatically as you browse:

• Contact details you submit — name, email, phone and the message or project details you share when you request a consultation or quote.
• Project information — manuscripts, files and briefs you send us so we can scope and deliver your work.
• Usage data — pages visited, referring links and general device information, gathered through privacy-respecting analytics.

How we use your information

We use the information above to respond to your enquiries, prepare quotes, deliver the services you engage us for, send project updates, and — only if you opt in — share occasional publishing tips and news. We do not sell your personal information to anyone.

Cookies

Our site uses a small number of cookies to remember your preferences and understand how the site is used. You can control or disable cookies in your browser settings; essential cookies are required for the site to function.

Sharing and third parties

We share information only with the trusted providers that help us operate — for example email, payment and file-storage services — and only to the extent needed to deliver your project. Each is bound to protect your data. When we set up retailer and distribution accounts, they are opened in your name and governed by their own terms.

Your rights and choices

You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing email at any time using the link in every message. To make a request, contact us using the details below.

Data retention and security

We keep your information only as long as needed to provide our services and meet legal obligations, then delete or anonymise it. We use appropriate technical and organisational measures to protect it, though no method of transmission over the internet is ever completely secure.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above and, where appropriate, notify you.

Contact us

Questions about this policy or your data? Email hello@norvexpublishingservices.com or write to Norvex LLC, 1102 Glenwood Road, F4, Brooklyn, NY 11230.